GRAND RAPIDS (WZZM) - A Paris-based company is bringing a new customer support center to West Michigan and will need 500 people to help fill the new jobs.
Teleperformance, Inc., received a $600,000 grant from the Michigan Business Development Program through The Right Place, Inc. Teleperformance is investing $3.79 million to establish the customer support center on Horizon Drive SE in Cascade Township. Jobs created will be full-time customer care agents, supervisors, trainers, and IT specialists.
Teleperformance has U.S. headquarters in Utah.
"The process of locating a large customer care center like this is very complex," said Jim Phillips, Vice President of Recruitment, Teleperformance in a press release. "With the assistance from The Right Place and the MEDC, this new facility is now a reality. We're excited to be part of the West Michigan community and are confident that Grand Rapids has the workforce and resources Teleperformance needs to succeed."
Renovations have already begun on the 2680 Horizon Drive SE facility. The company is currently accepting applications.