WZZM 13's Lauren Stanton puts the Wen Hair Care line to the test in this Try It Before You Buy It report.

9:12 PM, Feb 9, 2012   |    comments
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GRAND RAPIDS (WZZM)-- The Wen Hair Care system seems like a miracle for all your hair issues. Whether your hair is dry, damaged, over-processed, frizzy or lifeless, Wen claims it can help all hair types.

Wen describes itself as a "cleansing conditioner", a five-in-one system that replaces your shampoo, conditioner, deep conditioner, de-tangler and leave-in conditioner with just one product.

It's supposed to be made from all natural ingredients, cleansing your hair without lathering and designed so it won't strip your hair and scalp of their natural oils.

Gina McCoy answered my Facebook request for someone with hair issues who'd like to test the Wen product.

McCoy, who is bi-racial, says, "My hair is really curly naturally, but really dry and after years of relaxing, coloring, straightening with the blow dryer and flat iron, it's really dry and damaged and doesn't want to do anything for me."

McCoy wanted her curls to be more bouncy and more defined. She tried the Wen products for two months. She said it did allow her to run her fingers through her hair, so it definitely worked as a de-tangler. It wasn't snarly at all. She said her hair did feel softer, but she had a hard time curling it because it was too soft. Her biggest complaint is it didn't help her curls. Her hair still seemed frizzy to her, and she said it didn't make a big enough difference for the money.

Now this was just one person's experience, the Wen products could work for you, but beware. Our biggest problem was that we kept being sent more product and being automatically billed for it. If you read through the website it says they'll automatically send you a 90 day supply after 30 days, you just have to call to cancel. We had to write letters and make several phone calls to get our money back.

Our two month supply of the Wen starter kit cost us $29.95 plus $5.99 shipping and processing.

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