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BBB: Medical Alert scam calls targeting seniors

1:11 PM, May 20, 2013   |    comments
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GRAND RAPIDS (WZZM) - The Better Business Bureau is warning consumers of a telemarketing scam promising a free medical alert system.

The BBB says that in most cases, seniors are receiving robo-calls from a company called Medical Alert Systems or Senior Medical Labs offering the system for free, including free shipping and handling.  The potential victim is also told that they have been referred to the company by a friend or relative.  After the potential victm presses a button to accept the offer, they quickly receive another call asking for personal information, including credit card numbers.

Others have also reported receiving calls from customer service representatives who give the same offer. No matter what option or explanation is offered, consumers are being advised to simply hang-up the telephone. "Do not give out your personal information over the phone to an unknown party," said Phil Catlett, President and CEO of BBB Serving Western Michigan.

The BBB advises that if it sounds too good to be true, it probably is. Consumer and business scams should quickly be reported to BBB at 616-774-8236 or through its website at www.westernmichigan.bbb.org .

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