Credit card company for Meijer, other retailers change terms on interest charges

13OYS: Meijer credit cards

GRAND RAPIDS, MICH. - If you have a credit card with Meijer or other retail stores, you might want to be aware of changes to your account. People are warning others about it on social media. 

Comenity Bank provides credit cards to companies like Meijer, Bed Bath and Beyond, Wayfair, and Victoria's Secret, just to name a few. The company says it sent out notices to its customers in May. It further explains how customers will be charged daily interest on purchases.  The terms go on to say, if the balance is paid-off in full each month, the customer will not be charged interest. However, some say it is still causing problems.

One Michigan woman posted a "PSA" on Facebook explaining the change and how it affected her. 

Virginia O’Keefe says she paid her monthly balance in full, but was charged daily interest on a purchase she made just prior to her due date.  She is warning others to keep track of any purchases they make and to be sure to include it in their monthly payment. WZZM news also talked to other customers who were told the same thing through Comenity customer service. That, if they purchase something prior to their due date, it must be included in that monthly payment, or it will be charged interest.  

Comenity wouldn't comment on O'Keefe's situation and wouldn't agree to be interviewed. They only provided this statement: 

An exceptional card member experience is core to everything we do. As with any credit program, card members are encouraged to pay their balance in full each month to avoid interest charges. We recently amended our credit card account agreements to further explain how interest is assessed and communicated this to our card members beginning in May.  We take every card member inquiry seriously and empower our customer care associates to support any questions card members may have.

As for Meijer, it says when a customer gets a Meijer credit card, they are getting Meijer rewards, but are entering an agreement with Comenity bank. Credit card customers should contact Comenity with their concerns.

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