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GRAND RAPIDS (WZZM) -- When a dissatisfied customer fired a gunshot into a McDonald's restaurant, her family says the 20-year-old woman working the take out window was scared to death.

Police arrested Shaneka Torres for firing that shot. She was arraigned Monday on three felony charges.

Mark Johnson says his niece doesn't think 29-year-old-Shaneka Torres was trying to hit her when she pulled a pistol and fired into the restaurant early Monday morning. But it still scared her to think a customer would shoot through the window because a hamburger wasn't prepared the way it was ordered.

RELATED: Order mistake leads to Grand Rapids McDonald's shooting

Police say Torres was upset because her hamburger wasn't made correctly on the second visit of the night she and her friend made to the restaurant on 28th Street and Madison Ave SE. So they say Torres pulled an unlicensed pistol and fired a bullet through the driver's side window and into the restaurant.

Mark Johnson's niece was working the drive thru window at McDonald's and he says she had just walked away when the shot was fired. "It didn't sound like she was trying to shoot her-- just a shot, a random shot fired, which is crazy," Johnson said. "That's just ridiculous... I never heard of nothing like that."

Johnson's 20-year-old niece wasn't home when WZZM 13 knocked on the door. He says she has bills to pay and as far as he knows, she is back to work at the McDonald's drive thru window.

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