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RideLink is taking seniors where they want to go

RideLink provides Kent County adults, age 60+, affordable transportation throughout Kent County.

GRAND RAPIDS, Mich. — Area Agency on Aging of Western Michigan is hosting a RideLink Open House on Thursday, March 12 from 5:30 p.m. to 7 p.m. 

RideLink provides Kent County adults, age 60+, affordable transportation throughout Kent County. Seniors can schedule a ride to a medical appointment, the grocery store, or even to visit a friend.

RideLink provides safe and reliable transportation, when driving is no longer an option, or inclement weather makes driving hazardous.

Funded by the Kent County Senior Millage, RideLink provides people with independence and the ability to freely move throughout Kent County. Using RideLink also offers family members and caregivers relief from being the sole person responsible for providing transportation.

Transportation is provided by:

Before using RideLink, participants need to register. Registration can be done online by going to www.RidetheRapid.org. 

A registration form can be sent by mail by calling (616) 774-1288 or toll-free (866) 425-3848. 

Five business days are needed to process your registration, so plan ahead.

RideLink’s knowledgeable and friendly call center staff, located at The Rapid, make scheduling trips easy.

The call center is open Monday through Friday from 8 a.m. - 4:30 p.m.

Rides can be scheduled up to 7-days in advance. The sooner you schedule your ride - the better. Rides can be scheduled up to noon the day before you need a ride. Call (616) 774-1288 or the toll-free number (866) 425-3848. 

Make sure to have the full address (number, street, zip code) of where you’re being picked up and the full address (number, street, zip code) of where you’re being dropped off when you call.

After scheduling your ride, you are welcome to call the day of your ride to find out which RideLink partner will be transporting you. We ask that you be ready 15-minutes before your pickup time. 

Transportation for individuals with wheelchairs or mobility devices is provided; it only needs to be mentioned when registering and scheduling a ride for the first time. 

In addition, Personal Care Attendants and service animals may accompany passengers at no additional cost.

To learn more about RideLink, you can visit Area Agency on Aging of Western Michigan at www.aaawm.org/ridelink 

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