KALAMAZOO, Mich. — The Kalamazoo County Sheriff's Office is investigating an ongoing fraud impacting a number of people throughout the county.
According to a release from the sheriff's office, victims of this fraud report that they are receiving phone calls, often numerous calls, from a phone number that appears to be from their bank.
The caller tells victim's that they are from the fraud department, they know the victim's card number and expiration date, and advise that there appears to be suspicious activity on the victim's account.
The caller then asks the victim to provide their PIN number and CVV number (three digit security code on the back of the card). Once this information is provided the caller assures the victim that they will address the "fraudulent" charges.
The sheriff's office says the scammers use the information provided by the victims to fabricate "clone" cards of the victim's credit card and use the counterfeit card on fraudulent transactions.
The Kalamazoo County Sheriff's Office provided photos of at least one man who has been captured by surveillance footage using some of these counterfeit cards.
The Kalamazoo County Sheriff's Office is asking to be contacted if anyone has any information on the identity of the suspect featured in the photograph and would like to remind the public that financial institutions will never ask for your PIN number or the security code off the back of your credit or debit card over the phone.
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