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What is the 13 ON YOUR SIDE Help Team?

The 13 ON YOUR SIDE Help Team is dedicated to helping people in our community get results. Need Help? Call (616) 559-1313 or email Help@13ONYOURSIDE.com

GRAND RAPIDS, Mich. — Scammers are always trying to scam. Always looking for a way to take advantage of good, honest folks leaving them with the short stick. 

Not anymore. 

The 13 ON YOUR SIDE Help Team is a branch of our news department helping people get results. 

People need someone on their side, to make sure their voice is heard. Led by 13 ON YOUR SIDE reporter Charlie Tinker and morning anchor Jay Plyburn, the Help Team amplifies viewers' voices and helps them resolve their issues. 

“This is an important way to make a difference in the communities we serve,” said Brooks Blanton, News Director at 13 ON YOUR SIDE. “The Help Team is a perfect example of what the 13 ON YOUR SIDE brand stands for.”

The HELP TEAM has quietly been in action for only a few weeks and has already helped people get over $20,000 and receive vital services.

Just some of the people helped:

  • John and Carol had issues with a local big box store. The HELP TEAM got their $4,000 refund!
  • Carolynn had to use her oven to heat her apartment. The landlord ignored her. The HELP TEAM got the heat restored.
  • Shirley had trouble getting a proper burial for her military veteran husband. The HELP TEAM got her the resources she needed for a proper sendoff.

Jay and Charlie may be the faces of the HELP TEAM, but there are more members behind the scenes working to get the job done. HELP TEAM stories can be seen on weekdays at 6 a.m. and 6 p.m. and at www.13HelpTeam.com. People are encouraged to contact the HELP TEAM by calling 616-559-1313 and leaving a message or emailing help@13onyourside.com.

Make it easy to keep up to date with more stories like this. Download the 13 ON YOUR SIDE app now.

Have a news tip? Email news@13onyourside.com, visit our Facebook page or Twitter. Subscribe to our YouTube channel.

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